|Career Level||Entry Level||Term||Full-Time|
|Numer of Experience (Year)||1 Year||Location||Phnom Penh|
|Sex||Male / Female||Language||English|
|Age||Public Date||11 September, 2020|
|Close Date||21 September, 2020||Maritals|
• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication.
• Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them
• Document and track customer issues, complaint and queries on given reporting system
• Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place.
• Monitor accounts receivable, billing, collection is accurate update
• Prepare and send daily/weekly/monthly report to Customer Service Supervisor
• Bachelor Degree/High Diploma in Business Administration, Accounting/Finance or other related field
• At least 1-year experience in Customer Service function
• Ability to articulate and simplify customer issues and solution
• Good spoken and written Khmer/English, Chinese is a plus
• Be computer literate especially in Microsoft Office
AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Sangkat Boeung Raing, Khan Daun Penh, Phnom Penh
Tel: 023 226 622, H/P: 081 831 516 / 061 226 648, Email: [email protected]
Early applications will be prioritized.
Applications must be submitted before 21 September 2020 and will not be returned.
Only short-listed candidates will be contacted for interview.
|Phone||: 081 831 516 / 061 226 648|
|: [email protected]|
|Address||: AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Phnom Penh,|